What is included with a standard SZGH welding robot package?
A1:
English: A standard SZGH welding robot package includes the robot arm, a control cabinet (with a 5 m cable from the cabinet to the robot arm), a teaching pendant (3 m or 5 m), and a user manual. If you require longer cable length, an extension cable is available.
Can the robot weld parts that have large weld seams or gaps?
A2:
English: Yes. For parts with large weld seams or gaps, we can integrate laser seam tracking or sensor systems to ensure consistent weld quality and minimise defects.
What after sales support does SZGH provide?
A3:
English: We provide 24 hour online support (via WhatsApp, WeChat, email) and can arrange local technical assistance when required.
What is the typical delivery time?
A4:
English: If the product is in stock, delivery normally takes 5–10 days. If it is out of stock, the lead time is typically 15–25 days, depending on the order quantity.
What is the warranty period?
A5:
English: We offer a one year warranty and lifetime maintenance support for the welding robot.
How is an end effector (gripper / clamp / arm) designed?
A6:
English: We design and customise the gripper, clamp or arm according to your specific production requirements and application scenario.
Do you have your own manufacturing facility?
A7:
English: Yes. Our factory is located in Dongguan, about a 20 minute drive from our headquarters in Shenzhen. We produce 6 axis industrial robots, 4 axis robots and 6 axis collaborative robots, as well as accessories such as fixtures, suction cups and positioners.
Do you have a showroom where customers can view the robots?
A8:
English: Yes. Our showroom is in Dongguan, Guangdong Province. It features a variety of robot systems for different applications, including loading/unloading, palletising, and furniture welding.
Do you provide customised automation solutions?
A9:
English: Absolutely. We offer fully customisable robotic automation solutions tailored to your production requirements.
Do you offer free sample welding trials?
A10:
English: Yes. If you provide sample parts, we will arrange free welding trials and provide you with results.
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